سياسة الخصوصية

Zain Art (zainart.com, Kalamassery, Kochi, Kerala, India) respects your privacy. This policy explains what personal information we collect, why, and who we share it with.

What we collect

• Your name, delivery address, phone number and email address when you order or create an account.
• Order details, and messages you send us on WhatsApp, phone or email.
• Basic website usage data collected through cookies and analytics, such as pages visited and device type.

How we use it

To process and deliver your order, contact you about it, handle returns and refunds, answer your questions and improve our website. If you agree, we may also send you offers, and you can opt out at any time.

Who we share it with

• DTDC, our courier, to deliver your order.
• Payment providers such as Razorpay, to process online payments. We never see or store your full card details.
• Shopify, which hosts our store.

We do not sell your personal information.

Your choices

You can ask us to see, correct or delete the personal information we hold about you by emailing info@zainart.com.

Grievance officer

Customer Care, Zain Art, Hill View Complex, Panadan Villa's Road, near University Road, HMT Colony P.O., Kalamassery, Ernakulam, Kerala 683503, India. Email info@zainart.com, phone +91 77364 02888.