Frequently Asked Questions

Quick answers about Zain Art's Islamic calligraphy wall art, custom name boards, delivery, payment and returns.

Who makes Zain Art products?

Our in-house design team creates every calligraphy layout, and every product is made at our own workshop in Kalamassery, Kochi, Kerala. We do not resell catalogue designs from other makers.

Where is Zain Art based?

Zain Art is based in Kochi, Kerala, India. Our showroom and workshop are at Hill View Complex, Panadan Villa's Road, near University Road, HMT Colony P.O., Kalamassery, Ernakulam, Kerala 683503.

Do you deliver across India? How much is shipping?

Yes. We deliver to every state in India by DTDC courier, and shipping is free on all orders within India.

How long does delivery take?

Most products are in stock and are dispatched within 1 to 3 business days. Custom and made-to-order pieces need about 3 to 5 business days to make. After dispatch, delivery takes 3 to 7 business days depending on your PIN code. See delivery information.

Is cash on delivery available?

Yes, you can choose cash on delivery (COD) at checkout. You can also pay online by UPI, card or net banking.

Can I order custom Arabic calligraphy or a name board?

Yes. Send us the verse or name, the size of your wall and the finish you like on WhatsApp (+91 77364 02888). Our design team shares a layout for you to approve, and we make it only after you approve it. See custom calligraphy and custom name boards.

Is the Arabic text checked?

Yes. Our design team lays out each verse or phrase so the Arabic text is complete and reads correctly before it goes into production. For custom orders, you approve the final layout first.

Which material should I choose?

Powder-coated metal (GI) gives bold matte black or gold lettering. Stainless steel is glossy and reflective. Wood adds natural warmth. Acrylic offers mirror and layered finishes. Read our materials guide.

What size should I buy?

A piece about two-thirds the width of the sofa or console below it looks balanced. As a rough guide: 35–60 cm wide for small walls and prayer corners, 60–90 cm for entrances, and 110–135 cm for living-room feature walls. Read our size guide.

How do I hang metal calligraphy wall art?

Metal calligraphy is light, so a few screws or wall anchors are enough on most brick and concrete walls. Mark the position with a level before drilling so the text sits straight.

What if my order arrives damaged?

Message us within 48 hours of delivery with your order number and an unboxing video, and we will arrange a free replacement. See our return and refund policy.

Can I return an item if I change my mind?

Yes. Standard (non-custom) items can be returned within 7 days of delivery if they are unused and in their original packing. Contact us first to request the return. Custom name boards and personalised pieces cannot be returned unless they arrive damaged. See our return and refund policy.

How do I track my order?

Once your order is dispatched, we send you a DTDC tracking link by email, SMS or WhatsApp.

How can I contact Zain Art?

WhatsApp or call +91 77364 02888, email info@zainart.com, or follow us on Instagram @zainart.arts.